American quality, American protection—our warranty has you covered.
At American Overhead Garage Door Repair, we take pride in providing high-quality products and professional garage door services throughout Allen, TX, and the Dallas–Fort Worth area. Our written warranty ensures you clearly understand what’s covered, how long coverage lasts, and how to request service when needed.
This policy applies to all installations and repairs performed by American Overhead Garage Door Repair and is designed to protect both our customers and our company through clear, transparent terms.
When we install a new garage door, you receive:
• Labor Warranty: 30 days standard, or 90 days if noted on your invoice.
• Panel Coverage: 5-year manufacturer warranty covering defects in materials or workmanship.
• Part Coverage: Other components are protected under their manufacturer’s warranty, and in some cases, we extend that coverage if stated on your invoice.
If a covered issue arises, we’ll fix it promptly. If the part is under warranty, we’ll replace it at no labor cost (and no cost for the part, if applicable). Service charges may apply depending on the situation.
For garage door repairs, both the parts we supply and the workmanship are covered for the period noted on your invoice — 30 days standard, or 90 days if specified.
If the repair fails within the warranty term, we’ll either fix the issue or replace the part. Manufacturer warranties apply to the part itself.
To keep our warranty fair and focused, it does not apply to:
• Work or materials provided by anyone other than American Overhead Garage Door Repair
• Parts altered or repaired by third parties after our service
• Cosmetic issues (scratches, dents) that don’t affect performance
• Cables that become displaced, misaligned, or disconnected after service
• Damage from misuse, neglect, civil disturbance, or Acts of God (storms, floods, fire, etc.)
• Commercial doors unless noted on the invoice
• Consequential or incidental damages (property damage, injury, lost time) — some states may not allow this exclusion
Coverage begins the day your job is completed.
Warranty is non-transferable — coverage ends if the property is sold.
• The exact coverage term is shown on your invoice.
• If no term is listed, the default is 30 days labor (90 days if noted).
To maintain your warranty coverage:
• Keep your invoice — it serves as proof of coverage.
• Contact us immediately if you experience any issues.
• Perform reasonable maintenance as recommended.
This warranty provides you with specific legal rights. You may also have additional rights that vary by state. Some states do not allow certain exclusions, so parts of this policy may not apply in all cases.
We may update our warranty terms at any time. Changes apply only to work performed after the effective date of the update.
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